Returns and Refunds Policy

At Hushes, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 10 days of delivery for a refund. Please read our Returns and Refunds Policy carefully.




To initiate a return, please contact our customer service team at within 10 days of delivery to request a partial or a full return of your order. The item(s) must be unused, unworn, and in their original packaging with all tags attached. We reserve the right to refuse returns that do not meet these conditions.

Once your return is authorized, you will receive an email with instructions on how to return the item(s). We are responsible for the cost of return shipping, so that you can order your favorite dress without any second thoughts.



Once we receive your return, we will inspect the item(s) to ensure that they meet our return policy requirements. If your return is approved, we will issue a refund to your original payment method. Please allow up to 10 business days for the refund to appear on your account.

Please note that shipping and handling charges are non-refundable. If you received free shipping on your original order, the cost of shipping will be deducted from your refund. We reserve the right to refuse refunds for items that do not meet our return policy requirements.



At this time, we do not offer exchanges. If you would like a different item or size, please return the original item(s) and place a new order on our website.

Defective or damaged items


If you receive a defective or damaged item, please contact our customer service team at within 10 days of delivery. We will work with you to arrange a return or exchange of the item(s) at no additional cost to you.

Contact us


If you have any questions or concerns about our Returns and Refunds Policy, please contact us at 


Kharel Fashion Private Limited,
First Floor, Rani Niwas,
39 Lala Lajpat Roy Road,
Ashram Para, Siliguri,
West Bengal, India.

or send us a mail at:


 We are here to help you!

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